I'm 77 year old I system this amazing holiday vacation with my daughter to indicate her our heritage in Chile, we compensated Practically $3000.00, we flew to South The united states Chile on 12/27-01/06/2016, then the nightmare began the fly from Miami to Santiago scl , we seat within the runway for 2 hours due to baggage delayed, the pilot reported it was problem with not more than enough worker to load the plane AA957 with luggage. then our seats issue: seat 41A , my daughter Tv set was damaged, my seat 41B my arms were being broken, wouldn’t transfer up, so and when I have to drop by the toilet I couldn’t stand up, considering that I've Diabetes I must check out the toilet that is definitely why I took the end seat Once i tried to climbing about the arm I cut my leg and was bleeding. I ask the flight attendant for help, she was no help in the least. my daughter made an effort to help me by climbing over me considering that we couldn’t get any help. she slip and fell on the two arms seeking to climb more than me and bruised The within of her legs genuinely poor. we have pictures of her leg and my leg appear to be elephant feet, allow me to let you know it hurt so lousy I cried through the discomfort, The entire two weeks in Chile I'd to acquire sneaker one size even bigger because my ft ended up so swollen and my daughter couldn’t put on her bathing match considering the fact that The within of her leg had been all bruised up.
I had some incredibly constructive suggestions to give them in order to avoid this in the future, but was unable to establish contact with them.
I am 62 many years previous, and was on the flight from Orange County, Ca to Jacksonville, NC. All went perfectly right up until I arrived at Charlotte,NC. For the reason that I had wheel chair assistance I used to be helped otherwise I feel I wouldn't are already. Just after two flight were being cancelled on that night I wasn’t truly positive what I'd personally do. But as a result of kindness of your respective staff members they wheeled me to client service each situations, and finally upon obtaining the information that Yet another flight would not be scheduled until finally the early morning with the third they designed certain I had a motel paid out for by american Airways which I a great deal appreciated. Remaining by itself was just a little Frightening, but I manufactured it by, and managed to have back again for the airport at five:thirty the next early morning. And yet again this flight was cancelled at the same time. At this stage I organized to simply go to a different town. On acquiring on that flight there was a electrical hearth inside the cabin with the airplane, and after currently being while in the air for about 10 minutes it absolutely was rotated and we ended up taken from the airplane within a hurry.
My spouse and I need to praise our flight attendant whose name was Rhonda. It's been many years considering the fact that we happen to be taken care of so royally by a flight attendant. Right now, most flight attendants “do their work’, but Placing forth no excess energy. Rhonda radiated together with her really like for her career and her pride in American Airlines. I think she is among your senior flight attendants, Incidentally she presented herself. We wish that you should contact Rhonda and praise her for currently being these an incredibly fantastic staff and Extraordinary flight attendant.
The crew customers ended up probably the most non caring I've at any time been on a flight with. It jogged my memory off my times while in the hotel business enterprise after we experienced union and non union groups. I won't ever fly American again I I really need to go west I will generate.
I was striving to acquire ticket for 15 12 months previous son and couldn’t use website for he was deemed small. I referred to as consumer service and she or he assisted me with airline purchase. I precisely questioned if I required to cancel if I could inside 24hours. This attendant claimed yes. I found out four hours afterwards The main reason son would want to fly was cancelled. I known as again to terminate the flight the attendant informed me I couldn’t cancel flight and it was a nonrefundable ticket. I instructed her condition as stated previously mentioned she reported she couldn’t do anything at all. I asked for just a supervisor, I bought one and described the specific situation, she said I couldn’t cancel it and obtain my a reimbursement she was extremely impolite and hung up on me. I known as back again to request for another supervisor and as I had been talking to this supervisor she informed me that the final supervisor stated in her document I refused voucher. What at any time a voucher was I was not even confident. Then next supervisor informed me what she thought. So the flight wasn’t cancelled because she mentioned to attend a pair times right before I make my ultimate choice and she or he would wave modifying cost to take action and I shouldn’t have any difficulty.
When there was a couple of fifty percent hour to land I noticed the flight attendant who noticed us be guided to seat there, Mrs Fatima, she remenbered in exactly the same moment And that i simply call him and he or she recurring that we really need to be there. In this second he mentioned “be sure to, don´t be concerned, I´m not anxious any longer, therefore you shouldn´t be apprehensive any longer”.
I have a request reference range 14716375252 from the trip taken past Nov. I would want to know the companies reaction.
We obtained spherical trip connecting flights by way of Charlotte from Boston to Aruba for 11/28/2015. We paid out Furthermore for your “added home” seating. No where by ended up we educated that these “added room” seats did not give you a reclining option. When we arrived in Charlotte, we boarded flight 874 only to b informed from the Captain that he necessary to perform some “schedule maintenance” that might have a “few minutes” before we still left, due to the fact he “wouldn't have the capacity to go away Aruba in time” if he waited to own it accomplished accomplished there.
We need a written verification from American Airways to method our cruise insurance policies claim. Stating the conditions of delays within the working day we traveled to board our ship.
Depending on this knowledge I am able to only conclude this observe seems to generally be business as usual for American Airways, Specially soon after witnessing indications about not getting rid of cots from designated areas. How can a corporation justify obtaining around fifty Grown ups snooze on cots within an plane terminal? This needs to be a priority for the fireplace Marshals!
This is certainly my 1st working experience with American Airlines and it's been the worst! My ally and I took a trip to St. Maarten and There was nothing at all but difficulty For the reason that return flight. Initial, they couldn’t obtain her reservation and tried to costs her $1,one hundred for your flight she presently compensated for. Then, I had been pressured to pay for a 2nd checked bag, Whilst I have ALWAYS been in a position to examine the bag. Immediately after, my flight (2119) was delayed for over an hour or so. NOW I am on my connecting flight from our website MIA to ATL and THIS flight is delayed in excess of one hour. Does The united states Airlines understand We have now life…friends and family choosing us up through the airport?
When we concluded experiencing Immigration and Customs and baggage and we experienced Excellent issues discovering the 1 AA Buyer Service one who was particularly difficult to handle regarding the preparations for that night time and following morning. We figured out that there have been no resort rooms obtainable. At eleven.45 pm he lastly gave us a voucher for that 9AM flight the next morning and a $12 voucher for food items.
I actually strongly usually do not wish to fly with American Airlines at any time again, their consumer service is Awful!!! I had been on a flight on Monday from Miami, Florida to Norfolk, Virginia and had to worst lay more than. Why on the earth do I need to fly to New York to return to Virginia. My struggle was suppose to leave Miami Intercontinental to Laguardia at 5pm. The flight was to start boarding at four:30pm they usually created an announcement that their could well be a fifteen minute hold off And that i went into the counter to request the agent if I used to be gonna make my connection and he or she instructed me I would be wonderful. The main reason I checked on my connection was due to the fact my lay in excess of wax only fifty eight minutes. We’ll we boarded the flight so I thought I could be good to catch my connection bug that was so we sat over the airplane for more than and hour even though they set every one of the needed to deal with. They did not give anybody the prospect to try to make alternate journey which was Unquestionably Completely wrong. I was in Miami for my brother’s funeral given that Thursday. My husband will work two position and he had to choose off from work Thursday, Friday and Monday from each Employment. I also needed to consider off myself. The flight finally took off And that i missed my link.